Got questions? This way.
Find clear, expert answers to common questions about our digital services for health and veterinary practices.
General Questions
Learn how we work, who we help, and what makes Total Care Digital different from your average digital agency.
We're a Sydney-based digital solutions company specialising in websites, SEO, and marketing for vets, dentists, and health clinics.
We work exclusively with the veterinary and health sectors — including dentists, allied health, and wellness clinics across Australia.
We offer niche expertise. Every service is tailored for health professionals — from vet website design to SEO for dental clinics.
We’re proudly based in Sydney, offering local support and services like website development and SEO packages in Sydney.
We start with a discovery call, then create a custom strategy covering web design, SEO, and digital marketing for your clinic.
Yes! We offer website overhaul services to improve performance, mobile usability, SEO, and appointment system integration.
Absolutely. We offer hosting, maintenance, and ongoing digital consulting to ensure long-term performance and growth.
We use WordPress and other flexible CMS platforms tailored to your clinic’s needs and SEO best practices. We can also create full-coded websites if needed.
Website Design & Development
Answers about building, revamping, and supporting clinic websites — from UI/UX to hosting, chatbots, and booking system integrations.
Yes, we create fully responsive websites tailored to your clinic’s branding, services, and patient journey.
It’s a specialised approach to web design for vet clinics — focusing on easy booking, pet owner education, and SEO for vets.
Absolutely. We seamlessly integrate online booking systems to streamline patient and pet owner scheduling.
Yes — our dental web design solutions focus on UX, SEO for dentists, and showcasing services clearly for easy conversion.
We improve design, mobile-friendliness, page speed, content structure, and SEO performance — all customised for your practice.
Yes — we prioritise responsive design across all devices to support usability and better Google rankings.
Yes — we build chatbots trained on health-specific content to answer FAQs and improve patient communication.
Most websites take 3–4 weeks depending on complexity. We’ll give you a timeline during the onboarding process.
Yes, we handle hosting setup, security updates, and technical support so you can focus on running your clinic.
Digital Marketing
Explore how we drive growth through SEO, ads, social media, email campaigns, reputation management, and content strategy.
Our SEO packages (Sydney and nationwide) include keyword research, on-page SEO, technical fixes, backlink strategies, and content optimisation.
SEO takes time, but most clinics see traction within 3–6 months using our expert SEO strategies and rapid URL indexer tools.
Yes — we run targeted PPC campaigns to attract new patients and improve lead conversion for clinics.
Absolutely. We create engaging campaigns on Facebook and Instagram to grow trust, referrals, and visibility for your clinic.
We manage Meta (Facebook, Instagram), Twitter/X, LinkedIn, and others — tailored to what works for your audience and profession.
Yes — we monitor and respond to reviews, and help clinics grow positive ratings to build trust with potential clients.
We create educational, SEO-rich content that builds authority — ideal for health and vet practices.
Yes. We set up and automate newsletters that nurture client relationships and increase bookings.
Digital Consulting
Understand our consulting services — including PMS advice, analytics setup, and monthly performance reporting.
We help health professionals align digital tools with business goals — from systems to SEO and marketing performance.
Yes — we assess your workflows and recommend the best-fit PMS to streamline operations and improve efficiency.
Yes — we install Google Analytics and set up conversion tracking to help you measure your digital return on investment.
Our reports include SEO performance, social engagement, website traffic, and recommendations for growth — delivered monthly.
Book a consult — we’ll assess your current digital presence and recommend high-impact actions based on your goals and budget.
Yes — we review your website, SEO, marketing and integrations to highlight gaps and opportunities.
Monthly — so you’re always in the loop on what's working and where to improve.
We don’t implement the PMS directly, but we guide you through choosing the right solution and work with your provider to ensure a smooth integration with features like appointment booking and calendar integration.
Pricing & Packages
Find out how our pricing works, what’s included, and how we tailor packages to your goals and budget.
Prices vary based on scope, but we offer affordable website design starting from low-price web design packages.
Absolutely — we’ll build a custom package based on your goals, from vet website design to local SEO for dentists.
No — hosting is billed separately. We set it up under your account with your card on file, so you retain full ownership and control.
We offer staged payments aligned with project milestones for transparency and flexibility.
Yes — you can start small and scale your website, marketing, or SEO services as your practice grows.
Yes — we offer free initial consults to scope your needs and ensure the right fit before any commitment.